FAQ

 
 
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Cancellation Policy
We would deeply regret your decision of cancel your reservation, however we understand that there are always reasons and this can happen.
 
Our Cancellation Policy is:
• If cancelled 10 days prior to scheduled date, we will fully refund your payment
(100% refundable, no cancellation fee).
• If cancelled between 9 days to 3 days prior to scheduled date, we will refund 50% of your payment.
• If cancelled within 2 days prior to scheduled date or in case of no-show, payment is not refundable.
 
Changes
Changes including dates, starting hours, type of tour or quantity of people shall be advised to us 10 days prior to the scheduled date. In case of late notice, we do not guarantee our availability for the changes requested.